Every call should sound good. Every meeting should just work.
Voice, video, and conference rooms — designed as a system.
Designed to work as a system.
Most offices have a phone system, a video platform, a conference room setup, and an intercom — all from different vendors, none of them talking to each other. We design unified communications as a single system. Your desk phone, your mobile app, your conference room, and your front door intercom all run on the same platform and the same network. When someone calls your desk and you're not there, it rings your mobile. When a visitor buzzes the front door, the call shows up on the receptionist's screen with video. When you walk into a conference room, the meeting starts with one tap. That's what "unified" actually means.
What's included.
- GoToConnect cloud PBX
- Calls and SMS from any device
- GoToMeeting video conferencing
- SIP intercom integration
- Avaya infrastructure support
- Meeting bars and room displays
- Q-SYS, Barco, and Yealink hardware
- Ceiling mics, speaker tracking, and audio tuning
We've been in voice long enough to remember when AT&T promised you could hear a pin drop. That standard hasn't changed. The technology has.
Let's look at your communications setup.Common questions.
Not anymore. The phone on your desk, the video call on your laptop, the intercom at your front door, the speaker in the warehouse, the conference room down the hall — they're all part of the same conversation now. Most businesses have patched these together over time using whatever was available. Few have designed them to actually work as a system. That's the difference.
Our preferred platform is GoToConnect — a true cloud PBX that handles calls, SMS, mobile, contact center, and GoToMeeting for video conferencing. It's not a voice add-on bolted onto a collaboration tool. For clients already on Microsoft Teams, Zoom, or Google Meet, we work with those too. The goal is communications that work for your team, not a system that fits a vendor's preferred sale.
The right solution depends on the room. Smaller spaces work well with meeting bar systems — integrated camera, mic, and speaker in a single unit. Larger rooms are a different problem. A huddle room kit won't cut it in a boardroom. We work with professional AV platforms for rooms that need ceiling mics, multiple cameras, speaker tracking, and proper audio tuning. A room that sounds bad undermines everything happening in it.
Yes — when both run on the same network infrastructure. Network speakers can be triggered by camera events. Door stations route to desk phones or mobile apps. You can trigger a gate or door directly from the camera app. These integrations only work when the underlying network is designed to support them. That's why we start with the network.
AI Contact Center adds intelligent call routing, transcription, call summaries, and automated workflows to your phone system. For businesses that handle high call volumes, manage departments, or want better visibility into how calls are handled — it's worth a conversation. For smaller operations, it may be more than you need today. We'll tell you which is which.
Business SMS lets your team send and receive text messages from their business number — on a desktop softphone client or mobile app. Departments can have shared SMS inboxes so messages don't get lost in a personal phone. It keeps business conversations tied to a business number, not a staff member's personal device.
Yes. We run our own communications on the same platforms we deploy for clients. When we recommend something, it's because we've used it, tested it, and stood behind it — not because it's what a vendor wanted us to sell.
If you're on a legacy system, we'll assess what you have, map out what a migration would involve, and give you a timeline that works for your business — not a vendor's end-of-life notice. We've done this migration many times across the Central Coast. We know where the complications are and how to avoid them.
It depends on the number of users, locations, and what the system needs to do. Most cloud communications deployments are structured as a monthly per-user fee plus one-time setup and hardware. We'll scope it out after understanding your environment.
One team. No finger-pointing. One number to call.
Every call should sound good. Every meeting should just work.
We've been in voice long enough to know what that takes. If your communications are holding your team back — or you're just not sure what's possible — let's talk.
Let's start a conversation.