Resources.

Your Network Is Down. Now What?

By Ted Dronen · 2026 · 5 min read

A field guide for business owners and office managers. Nine causes in order of likelihood — from a loose cable to a cyberattack.

Is Your Business Ready for a Disaster? Most Aren't.

By Ted Dronen · 2026 · 8 min read

Backups, power, cyberattacks, phone system failure, and the one document most businesses don't have until it's too late.

Cybersecurity for the Rest of Us

By Ted Dronen · 2026 · 12 min read

Plain-English cybersecurity for business owners. Real incidents, real consequences, and a prioritized starting point for closing the gaps that matter most.

Is Managed IT Right for Your Business?

By Ted Dronen · 2026 · 10 min read

An assessment framework. When managed services makes sense, when it doesn't, and what a well-run engagement looks like from both sides.

Your Phone System Is Holding You Back

By Ted Dronen · 2026 · 10 min read

Ten signs it's time to upgrade, cloud vs. on-premise, why GoTo outperforms Teams for most businesses, and what a clean cutover looks like.

Camera Systems: What You're Actually Buying

By Ted Dronen · 2026 · 12 min read

Why most camera systems fail, what separates a recording system from a proactive one, and how to make a smart investment that lasts.

What Technology Actually Costs — And How to Pay for It

By Ted Dronen · 2026 · 8 min read

Tax position, opportunity cost, equipment life, and what technology does that an employee cannot. A framework for smarter acquisition decisions — with actual current market lease rates on a $50,000 project.

Why the Businesses That Wait Pay the Most

By Ted Dronen · 2025 · 12 min read

Most businesses find out they have a technology problem after it's already cost them. This paper examines why — and what to do before the next failure forces the decision.

The Business Owner's Guide to Cyber Insurance

What carriers are requiring, what gets claims denied, and how to prepare for your next renewal.